FREE SHIPPING ON ORDERS OVER $70

Privacy Policy

1. Introduction

Welcome to Riverstore (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.riverstore.store (the “Website”). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Data

We may collect the following personal data when you interact with the Website:

  • Name, email address, phone number, and mailing address.
  • Payment information (processed securely by third‑party payment providers).
  • Account credentials, such as usernames and passwords.

2.2 Non‑Personal Data

We automatically collect certain technical information, including:

  • IP address, browser type, operating system, and device information.
  • Pages visited, time spent on the site, and referral URLs.

3. How We Use Your Information

We use your data for the following purposes:

  • Processing orders, payments, and deliveries.
  • Communicating order status, updates, and customer support inquiries.
  • Sending marketing communications, when you have opted in.
  • Improving the Website, analyzing usage trends, and preventing fraud.
  • Complying with legal obligations and enforcing our Terms and Conditions.

4. Sharing and Disclosure

We may share your information with:

  • Service providers that perform order fulfillment, payment processing, shipping, and email delivery.
  • Legal authorities, when required by law or to protect our rights.
  • Business partners, only with your explicit consent.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can manage cookie settings through your browser preferences.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

8. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. Children’s Privacy

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after changes constitute your acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Shopping cart

0
image/svg+xml

No products in the cart.

Continue Shopping